Deleting your Meu Kumbu account
This page explains how to request deletion of your account, what happens next, and which data is erased. You do not need to be signed in to read it.
How to request it
The request is made inside the app:
- 1Open Meu Kumbu and sign in to your account.
- 2Go to Settings, then My Profile.
- 3Choose Delete my account, type the confirmation word and go ahead.
What happens next
There is no grace period. Once you confirm, it is done.
- The account and your access end the moment you confirm.
- The data is erased immediately, with no copy held in reserve.
- There is no way to recover the account or the history afterwards.
Before you confirm
There is no going back: no window to change your mind and no way to restore the account. If there is anything you want to keep a record of, do it first. If in doubt, write to [email protected] before going ahead.
What is erased
- The authentication record and your sign-in credentials.
- The profile: name, email, phone number, photo and the rest of your personal details.
- Budgets, transactions, custom categories and savings goals.
What may remain
After deletion, only the following is kept:
- Messages you have sent us through the contact form or by email, which stay in our support archive.
- Technical logs with no personal identification, of the kind any service keeps for diagnostics.
- Anything the law requires us to retain, and only for as long as it requires.
What if you can no longer sign in?
Write to [email protected] from the account's email address asking for deletion. We'll confirm your identity and handle the request.